OP029, Sabotage Life Insurance Operation: Zurich Insurance Operation in UK - Hard Proof for Blocking Post via Royal Mail and Blocking Log-in to Zurich Insurance Website
https://www.rozen-bakher.com/iccg-announcements/op029
ICCG Announcement: 15 April 2023. Latest Update: 06 November 2023.
OP029, Sabotage Life Insurance Operation: Zurich Insurance Operation in UK - Hard Proof for Blocking Post via Royal Mail and Blocking Log-in to Zurich Insurance Website , https://www.rozen-bakher.com/iccg-announcements/op029, Residence Location, UK, Main Entity, E024, Zurich Insurance Group, Switzerland, Sub-Entity I, E020, Royal Mail (UK Post), UK, Sub-Entity II, E023, Home Telecom (Internet, FAX and Landline), UK, Sub-Entity III, E062, EE (Internet Provider, FAX and Landline), UK
Location: England, UK. 2019-2020
Highlights
On 27 March 2019, Dr. Rozen-Bakher made a registration and log-in to Zurich Insurance Group to make an application for life insurance. The application was completed successfully (see below).
On 09 April 2019, Dr. Rozen-Bakher got a confirmation from Zurich Insurance Group that her life insurance policy was approved (see below), yet with a request to make a new registration. However, when she tried to make a new registration, then the system gave a notice that this email exists on the system (see below), while attempts to log-in based on the application registration failed, so she had no ability to log-in to her account to see the new policy nor payments.
Following the ‘Blocking-Problem’, Dr. Rozen-Bakher approached Zurich Insurance Group via the form on Zurich website, as well as via Twitter, but she NEVER got a response from Zurich Insurance Group regarding the ‘Blocking-Problem’, so over two years when she had the life insurance of Zurich, she never had the ability to see the policy or payments on Zurich website, payments that regularly were paid from her former UK bank account.
Over two years when Dr. Rozen-Bakher had the life insurance of Zurich, she never got any post from Zurich Insurance Group regarding the policy or payments, so she lacks any proof of the existence of the life insurance.
In 09/2020, when Dr. Rozen-Bakher moved to a new address in England, then she informed Zurich Insurance Group about the new address. Following that, she got a letter by post from Zurich Insurance Group that confirmed that they updated the new address on the records of Zurich Insurance Group. However, in the letter, Zurich Insurance Group mentioned that they also sent the letter to the old address, but Dr. Rozen-Bakher never got the letter that was sent to the old address, despite that she had ‘Redirection Service’ from Royal Mail that was supposed to forward any post from the old address to the new address. Note, Dr. Rozen-Bakher suffered from consisting of Blocking and manipulation of posts in England via Royal Mail and other delivery providers (e.g. Parcel Force) (see section 2.4.20 and 2.4.24 in Complaint to UK Police-West Midlands Police Station, England, UK, 2 February 2020, https://www.rozen-bakher.com/iccg/cm063, and in Complaint II to Portuguese Police (Polícia Judiciária) and PM of Portugal, 09 January 2020, https://www.rozen-bakher.com/iccg/cm060.)
Based on the lack of response from Zurich Insurance Group regarding the ‘Blocking-Problem’, then unclear if indeed Dr. Rozen-Bakher had the life insurance that she ordered from Zurich during the period that she paid for it.
