OP045, Home Telecom Operation in UK: Internet and Calls Controlled by ICCG to Obstruct Justice, Carry out Malicious Acts and Even Increasing Costs and Taking Money

https://www.rozen-bakher.com/iccg-announcements/op045

ICCG Announcement: 10 May 2023. Latest Update: 07 November 2023

OP045, Home Telecom Operation in England, UK: Internet and Calls Controlled by ICCG to Obstruct Justice, Carry out Malicious Acts and Even Increasing Costs and Taking Money, https://www.rozen-bakher.com/iccg-announcements/op045, Residence Location, UK, Main Entity, E023, Home Telecom, UK


This Operation was mentioned in section 2.4.22 in the Following Complaints:

  • CM060, Complaint II to Portuguese Police (Polícia Judiciária) and PM of Portugal, 09 January 2020, https://www.rozen-bakher.com/iccg/cm060, E101, Portuguese Police (Polícia Judiciária), Portugal


Highlights

  • Blocking Online Registration to ‘tili’ to order Utility Providers. On 23.03.2019, Dr Rozen-Bakher and her son signed for the first time a rental contract for an apartment in England. As part of the signing contract, Dr Rozen-Bakher needed to choose utility providers (e.g. electricity and internet) via online Home Move Assistance ‘tili’ (Moving house checklist (asktili.com), which serves movers in England when they moved to a new apartment. However, during the registration process to ‘tili’ at the real estate agency office, ICCG blocked the online registration to ‘tili’ by giving a notice that the system didn’t ‘recognize’ some details, despite that it should be, as done in countless cases by ICCG to block the process of various registrations and submissions. This blocking occurred in front of witnesses in the real estate office, then a person from the real estate office called ‘tili’ to bypass the cyber-blocking in order to make successful registration to ‘tili’.

  • Slow Installation instead of Fast Installation. As part of choosing utility providers via ‘tili’, Dr. Rozen-Bakher picked Home Telecome as the telecommunication provider. More specifically, she ordered from Home Telecom via ‘tili’a full package that included internet, landline, and 100 minutes of international calls, as well as a fast installation and a router. The FAST installation was supposed to take place on 02 April 2019, but it took place more than two weeks after that without any justified reason for the delay.

  • Full Blocked of International Calls after Activisation. The order via ‘tili’ includes a package of 100 minutes of International Calls, but ICCG fully blocked the ability of Dr. Rozen-Bakher to make international calls, yet she needed to pay for the 100 minutes of the International Calls. When Dr. Rozen-Bakher informed Home Telecom about the cancellation of the international calls to avoid useless payment, then Home Telecom ignored her request and de-facto forced her to pay for the international calls, yet Home Telecom ‘opened’ the international calls only to get partially blocking upon the wish of ICCG.

  • Partially Blocking of International Calls. During the contract with Home Telecom, ICCG blocked international calls upon his wish, especially calls to Israel and Switzerland. The blocking was carried out via fabricated voice notice that the ‘number does not exist’ or via hung-off international calls, again and again, as the case with the calls to Viseca.

  • Blocking Access to the Internet. ICCG blocked the access to the internet upon his wish, but it’s done via manipulated cyber that on the one hand, a notice appeared that there is no connection to the internet, but on the other, the computer showed that the internet was connected. Amid the countless problems with the internet and calls via Home Telecom, then Dr. Rozen-Bakher must stop working with Home Telecom, yet she needed to pay a cancellation fee to Home Telecom.

  • Taking Money and Increasing Costs.

    • Overcharged for International Calls. Home Telecom ignored the request to provide information about the list of international calls to understand why and how Dr. Rozen-Bakher used more than 100 minutes of international calls.

    • Charging for Fabricated Telecommunication Equipment (Router) via Viseca without Authorizing. Home Telecom charged for Telecommunication Equipment (Router) via Viseca, despite that Dr. Rozen-Bakher NEVER authorized it. Keep in mind, that the final bill did not provide details about the total sum, while Home Telecom ignored the request to get its details, so likely that ICCG manipulated the payment of the final bill via the credit card of Viseca with fabricated charging for a router, despite that Dr. Rozen-Bakher did not need to pay anything for a router or for any other Telecommunication Equipment, regardless of the fact that she never authorized any payment to Home Telecom for any Telecommunication Equipment.

    • An Attempt to ‘Steal Money’ via Fabricated Email that Includes Fabricated Bank Account. When Dr. Rozen-Bakher made the order from Home Telecom via ‘tili’, she gave the UK bank account of her son Daniel Bakher. On 08/2019, Dr. Rozen-Bakher finalized her affairs with Home Telecom, but on 01 July 2019, ICCG made an additional attempt to steal money from Dr. Rozen-Bakher via a fabricated email that mentioned that Dr. Rozen-Bakher needs to call Home Telecom to pay 129.9 Pounds. The fabricated email includes UK bank details that did not belong to Daniel Bakher or to Dr. Rozen-Bakher. When Dr. Rozen-Bakher informed Home Telecom about it, then she did not get any response about it from Home Telecom.



Section 2.4.22 from the Complaints to Police that deals also with Home Telecom (marked in Red)

2.4.22 ‘Manipulation via UK Internet and landline Providers Operation’, 03/2019-Current

This operation highlights the using of formal channels in the UK to carry out the operations of the ‘Israeli cover-up group’. This operation is also based on the concept that ‘tomorrow will never come’. This operation is related to the UK internet and landline providers in England when Dr Ziva Rozen-Bakher and her son rented for the first time an apartment in England in 03/2019 after they stayed for many years in hotels as refugees. Note, since 10/2014 when Dr Ziva Rozen-Bakher left Israel to EU and stayed in EU as an informal and formal refugee until 03/2019, then during this period, she used the internet in hotels as a guest without any contract with internet and landline providers. Hence, only since 03/2019, she made for the first time in EU a contract with UK internet and landline providers, which has allowed in a more convenient way to target and create specific manipulation regarding the internet and landline activity in her apartment compared to a situation when Dr Ziva Rozen-Bakher used the internet in hotels.

The FIASCO of the occurrences in England regarding the internet and landline providers, Home Telecom and Sky, signals that highly likely formal channels have been used, formally or informally, to carry out these occurrences. Still, it’s unclear if the organizations were involved formally in these manipulations, or if it has carried out via cyber-warfare or by insider cooperator or by outsider operator. Hence, Dr Ziva Rozen-Bakher provides here the occurrences regarding the UK internet and landline providers, AS IS, based on what happened, and the investigation authorities should investigate who conducted these occurrences and how it carried out.   

On 23.03.2019 when Dr Ziva Rozen-Bakher and her son made for the first time a rented contract for an apartment in Birmingham, England, then they made it via tili, the UK home move assistant (exist a witness that assist in the tili process). When they start to conduct the tili process, then the tili system didn’t ‘recognize’ some details, so it blocked the ability to make the tili process. Therefore, the assisted person called tili, and after that, it was able to continue with the tili online process. During the tili process, Dr Ziva Rozen-Bakher chose the providers for the apartment (e.g. electricity). Thereby, she chose Home Telecom as her landline and internet provider. She chose that Home Telecom will provide the internet with a landline that includes 100 minutes for international calls, and importantly, she chose a FAST installation that is supposed to take place after 48 hours from the reservation. Besides, during the tili process, she needed to make a direct debit for the payments for the installation and package of the service. Hence, Dr Ziva Rozen-Bakher tried to put via tili the details of the Mastercard of Viseca, Swiss (a witness that assisted, as well as Daniel), but it didn’t allow it because tili allows putting only details of UK local banks by giving the account number and the sort (sort exists only in the UK local bank and not in Swiss banks). However, at that point, she hadn’t yet a bank account in the UK, so Daniel Bakher put in tili the details of his UK student bank account for all providers. After that, the FIASCO of Home Telecom started. Instead to get FAST installation, then Dr Ziva Rozen-Bakher got a very SLOW installation even without that Home Telecom will inform about it. Worse than that, after a few days from the start contract with Home Telecom, then arrived a router by a delivery person. At that time point, Dr Ziva Rozen-Bakher assumed that the cost of the router is part of the installation, only to get a shock a month later, to see that ‘someone’ gave the details of her Mastercard of Viseca for the payment of the router (around 100 Euro). No one explained about that cost, nor asked her permission for this payment, and more importantly, she didn’t give to no one in Home Telcom the details of her Mastercard of Viseca. More importantly, via tili, it can only allow putting UK details bank, so WHO gave Home Telcom the details of her Mastercard of Viseca for the router? Besides, usually, the router is part of the installation costs. When Dr Ziva Rozen-Bakher found about this manipulation, too many proofs showed that UK formal channels have involved in the operations of the ‘Israeli cover-up group’ in England, so she decided to not report about it to Viseca at that time point, but to report about it as part of the whole complaint regarding the activities against her and its son in England. Nevertheless, after the very SLOW installation, eventually, the landline and internet started to work at the apartment, only to find out that due to unexplained reason, the package of the 100 minutes for international calls hasn't be included, despite that, it was part of the original contract with Home Telecom via tili. However, when Dr Ziva Rozen-Bakher asked formally to remove the international package, then she got suddenly, a ZIG-ZAG answer, that she must pay for the international package because it was part of the original contract. Given that, she decided to enjoy the 'FORCE' international package, only to find out that it was Blocked. When she tried to call Israel to relatives, then the calls were Blocked, so she tried to call to various ‘popular’ number phones in Israel and all of them were Blocked. When she gave a complaint about it to Home Telecom, she got ‘unclear and contradicted’ information about the problem. Only when she presented the Blocking to one of the representatives, then the Blocking open, still to find out that the manipulation was intensified. First, calling to Viseca in Swiss led to CUT calls (see section 2.4.22), and worse than that, to unexplained occurrence regarding how can it be that Home Telecom argued that calling made to mobiles in Swiss from the landline of the apartment, despite that only calls made to landlines in Swiss. Nonetheless, Home Telecom argued that they had no ability to give the details of the mobiles, so Dr Ziva Rozen-Bakher doesn’t know the details of the Swiss mobiles that calling made to them from her apartment, despite her repeated requests to get this information. Notably, Dr Ziva Rozen-Bakher made calls to mobiles in Swiss from her mobile or What’s up, but not from her landline apartment. More incidents occurred with Home Telecom like mistakes in bills and even an email with a threat warning for suing Dr Ziva Rozen-Bakher due to delayed payment, but the email was included details of a bank account of another person and not the bank account of Dr Ziva Rozen-Bakher. No explanation was been given for the 'wrong' details of the bank account of this ‘threat email. It possible that the ‘Fabricated Emails Department’ of the 'Joint UK-Israel operation' was ‘produced’ this email, as done in other fabricated emails or documents. Besides, no real delay of payment has occurred, but a mistake with the bill, so highly likely they tried an ‘intimidation method’ in trying to force Dr Ziva Rozen-Bakher to pay for a bill with a mistake. Eventually, the correct final bill was paid by Dr Ziva Rozen-Bakher when the contract with Home Telecom was ended following her starting working with another internet and landline provider, Sky, only to start another FIASCO.

After around two months since the contract with Home Telecom, Dr Ziva Rozen-Bakher got a phone call from one of the Sky representatives that suggested her a good deal to move from Home Telecom to Sky. It was nice if the good deal was REAL, but unfortunately, the deal was FALSE, which led to problems for more than two months. Hence, when the Sky’s engineer came to install the equipment, then he didn't bring all the required boxes according to the deal because the system of Sky showed a different list of equipment compared to what was supposed to be provided based on the deal that was been offered to Dr Ziva Rozen-Bakher by the representative of Sky. After ‘Via Dolorosa’ of more than two months since the FALSE deal, eventually, Sky fixed the problem by giving the list of equipment as promised in the original offer. Regardless of the ‘deal problem’, have started unusual problems with internet activity. Immediately, after the internet of Sky started to operate in the apartment, then started manipulation with the dating website that Dr Ziva Rozen-Bakher was a member of that site. Sometimes, the website was totally Blocked, while in other cases it runs under cyber, and it was clear that is Blocked in order to prevent normal using of the website. Dr Ziva Rozen-Bakher sent many messages to the dating site about the problem, but she didn’t get any response, highly likely also the messages were blocked – ‘perfect political prisoner’. Looking back on the occurrences, then the start points of working with the internet of Sky, signalled the escalation of the abuse of power against Dr Ziva Rozen-Bakher and her son in England. It became absurd, the level of controlling and harassment on the platform of Sky. The ‘Israeli cover-up group’ and their UK counterparts cut the internet whatever they like, the landline was ‘under control’ and they even controlled the Sky TV in a ridiculous way as part of their harassment. The days passed and more indications show that the ‘false deal’ that was suggested to Dr Ziva Rozen-Bakher in order to persuade her to move from Home Telecom to Sky may conduct intentionally because of the ability to carry out more cyber-warfare operations on the platform of Sky compared to the platform of Home Telecom.

However, when Dr Ziva Rozen-Bakher owed to move to another rented apartment in Birmingham, then very quickly, it became obvious that a manoeuvre has started to prevent the moving of the existing landline to the new apartment, whatever be needed, even with ridicules excuses. Hence, when Dr Ziva Rozen-Bakher asked formally from Sky to move the existing landline to the new apartment, then started a ‘play’ with the moving that eventually ends with a formal refusal of sky regarding moving the landline and the internet to the new apartment. To make the story short, the formal refusal of Sky was that Sky has no available internet's infrastructure in the building of ‘Centenary Plaza’ and because of that they can’t give internet to the apartment of Dr Ziva Rozen-Bakher or to move the existing Sky landline to the new apartment. Notably, the building of ‘Centenary Plaza’ (AG75) in Birmingham, England includes more than 300 apartments in the building, so this answer was very odd, especially that other internet providers had no problem to provide internet in the building, or for Sky to provide internet to other apartments in the building. Moreover, until the formal refusal giving by Sky, then for several days, Sky avoided from giving relevant answers WHY Sky can’t give internet in the apartment of Dr Ziva Rozen-Bakher in the building of ‘Centenary Plaza’, while how Sky gave internet to other apartments in the building. However, the manipulation with the Sky landline was eventually revealed. The system of Sky according to one of the Sky representatives didn’t show any activity over around 3 weeks before the move to the new apartment, despite that Dr Ziva Rozen-Bakher has absolute proofs for conducting phone calls and Faxes during the period that the Sky system didn’t show any activity on the landline. Blocking? Or another landline that worked in parallel? or any other manipulation method? Based on the occurrences, indications and proofs, highly likely that was decided that it will be better not move the existing landline to the new apartment in order to cover-up past manipulations and blockings that conducted on this landline since Home Telecom gave this landline in 03/2019 and after that, the landline moved to Sky. Hence, the investigation authorities should investigate the unusual problems with Home Telecom and Sky. 

Dr. Ziva Rozen-Bakher

Dr. Ziva Rozen-Bakher - A Researcher in International Relations with a Focus on Security, Political and Economic Risks for Foreign Direct Investment (FDI) and International Trade

https://www.rozen-bakher.com/
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